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Gmail Integration

Menu Path: Workspace > Settings > Integrations > Email > Gmail

Integrating Gmail (or a custom domain via Google Workspace) allows your platform to send transactional emails—such as order confirmations, password resets, and OTP codes—directly through Google's reliable SMTP infrastructure.

Prerequisites​

  • A standard Gmail account or a Google Workspace account.
  • Two-Step Verification (2FA) must be enabled on the Google account you intend to use.

Configuration Steps​

Because Google blocks direct password authentication for third-party apps, you must generate an "App Password" to allow AVCI CMS to send emails on your behalf.

1. Generate an App Password​

  1. Go to your Google Account Manage page.
  2. Navigate to the Security tab on the left menu.
  3. Under "Signing in to Google," ensure 2-Step Verification is turned ON.
  4. Click on App passwords (you may need to search for it in the top search bar if it's hidden).
  5. In the "Select app" dropdown, choose Mail. For the "Select device" dropdown, choose Other (Custom name) and type AVCI CMS.
  6. Click Generate.
  7. Google will display a 16-character password in a yellow box. Copy this password immediately; you will not be able to see it again.

2. Enter Credentials in CMS​

  1. Navigate to the Integrations > Email > Gmail page in your AVCI CMS admin panel.
  2. Set the integration status to Active.
  3. SMTP Username: Enter your full Gmail/Google Workspace email address.
  4. SMTP Password: Paste the 16-character App Password you generated in the previous step.
  5. Sender Email: Enter the email address you want customers to see in the "From" field (must match the authenticated email).
  6. Sender Name: Enter your Store or Platform Name.
  7. Click Save Settings.

Testing the Integration​

Once saved, use the Send Test Email button located at the bottom of the integration page to verify that the credentials are correct and the SMTP connection is successful.

[!TIP] Sending Limits: Standard Gmail accounts are limited to sending roughly 500 emails per rolling 24 hours. Google Workspace accounts can send up to 2,000. If your platform volume exceeds this, consider integrating a dedicated bulk sender like AWS SES or SendGrid.