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User Relation Settings

Menu Path: Workspace > Settings > Relations > User

Permission Requirements

To configure User Relation settings, you must have the Workspace:Settings:Manage permission.

The User Relation module defines the boundaries, onboarding logic, and profile requirements for the end-users (customers/shoppers) in your workspace ecosystem.

Key Features & Configuration​

1. Authentication & Security​

  • Email Verification: Mandate that all new users verify their email addresses before making a purchase or interacting with the platform.
  • Password Policies: Set the complexity requirements for end-user passwords (e.g., minimum length, numeric characters).

2. Profile Components​

Customize the signup and profile management forms for your end-users.

  • Date of Birth: Toggle whether age verification/Date of Birth is collected (useful for age-restricted products).
  • Marketing Consent: Make the newsletter subscription checkbox visible or hidden by default during registration.

3. Account Restrictions​

  • Device Limits: Restrict the maximum number of active sessions or devices a single user account can have simultaneously.
  • Order Limits: Implement velocity checks (e.g., max 5 orders per hour) to prevent fraud or abuse by newly created accounts.

[!TIP] Balancing user experience with data collection is key. Only make fields "Required" if they are absolutely necessary for your operational flow to avoid high drop-off rates during user registration.

Common Issues​

  • Issue: High rate of spam accounts being created.
  • Solution: Navigate to the "Authentication & Security" section here and toggle "Email Verification" to mandatory. You can also implement tighter "Order Limits" to mitigate potential abuse.