Skip to main content

Marketplace (Commission) Settings

Menu Path: Workspace > Settings > Sale Settings > Marketplace

Permission and Plan Requirements

To use this feature, you must have the Workspace:Settings:View permission and the MARKETPLACE plan.

Marketplace (Commission) settings are where you define the platform's primary financial operational model and the global commissions to be deducted from sub-merchants.

Key Features & Configuration​

1. Global Configuration​

Determines the fundamental sales structure of the platform.

  • Main Seller Type (mainSellerType): Defines the primary entity type (Organization, Merchant, or Brand) that will conduct sales in the system.

2. Default Commission Rates​

These are the standard percentage-based deductions applied according to entity types (Organization, Merchant, Brand).

  • Organization Commission Rate: The standard % commission deducted from sales made by organizations.
  • Merchant Commission Rate: The standard % commission deducted from sales made by merchants.
  • Brand Commission Rate: The standard % commission deducted from sales made by brands.

3. Global Deductions and Fees​

Represents the standard operational costs deducted from every transaction. They can be set as Fixed (FIXED) or Percentage-based (PERCENTAGE).

  • Service Fee: The fee charged in exchange for the service provided by the system.
  • Advertising Fee: Costs arising from in-marketplace advertisements.
  • Transaction Fee: Reflecting the amount deducted by the payment infrastructure (virtual POS, etc.) provider to the merchant.
  • Other Fee: Custom deductions that you can name optionally.

[!TIP] Marketplace Financial Configuration: The established rates are considered default for all sub-merchants. If you wish to apply a special rate for an individual merchant, you can define this setting separately on the Merchant Card.

Common Issues​

  • Issue: The custom commission rate is not being applied.
  • Solution: Make sure that the custom commission rate on the merchant card is activated and overrides these global rates.