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Wallet

Menu Path: Finance & Logistics > Wallet (Or Finance > Wallet for Merchants)

The Wallet module is where Merchants manage their earnings and where the Platform Admin oversees financial liabilities. It aggregates all data from the Transactions module to provide a real-time snapshot of accounts.

Merchant Wallet Dashboard​

When a Merchant accesses their Wallet, they see:

1. Balance Overview​

  • Withdrawable Balance (Available): Money from COMPLETED transactions that the merchant can immediately transfer to their bank account.
  • Pending Balance: Money from PENDING transactions (e.g., items still in transit to the customer). This money cannot be withdrawn yet to protect the platform against refunds.
  • Total Lifetime Earnings: The gross amount the merchant has made historically.

2. Requesting a Payout (Withdrawal)​

  1. Merchants click the "Request Payout" button.
  2. They enter the amount they wish to withdraw (up to their maximum Withdrawable Balance).
  3. They select their registered IBAN/Bank Account.
  4. The request is submitted to the Admin for approval.

3. Admin View (Managing Payouts)​

As a Platform Administrator, you use the Wallet module to:

  • Review incoming Payout Requests from merchants.
  • Download the bank transfer list (often an Excel/CSV file formatted for your corporate bank).
  • Mark requests as "Transferred" once you have physically wired the money. This action deducts the requested amount from the Merchant's withdrawable balance and creates a PAYOUT transaction record.

4. Adding Funds (Credits)​

In some B2B models, merchants might need to load credits into their Wallet to pay for platform services (like advertising or premium listings). If enabled, merchants can top-up their balance via Credit Card directly from this module.