Communication
The Communication module group is dedicated to how your platform speaks to its users, and how users speak back to you.
Whether you are broadcasting a marketing campaign via email, sending an urgent push notification about a delivery, moderating product reviews, or handling customer support complaints, all interactions are centralized here.
Modules in this Groupβ
- Newsletter (Mailing): Design, schedule, and send mass email marketing campaigns to your subscribers.
- Notifications: Send targeted alerts (In-App, Push, or SMS) to specific user groups or individuals.
- Comments & Reviews: Moderate user-generated content. Approve, reject, or reply to product reviews and blog comments.
- Tickets (Helpdesk): A complete customer support ticketing system to track, assign, and resolve user issues and inquiries.
Communication Overview
Manage newsletters, notifications, support tickets, and reviews.
Newsletter
Send mass email marketing campaigns to your subscribers.
Questions
Menu Path: Communication > Questions
Contact Forms
Menu Path: Communication > Contact Forms
Notifications
Send push, SMS, and in-app alerts to users.
Comments
Moderate user reviews, ratings, and blog comments.
Custom Forms
Menu Path: Communication > Custom Forms
Tickets
Customer support helpdesk and issue tracking.