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Notifications

Menu Path: Communication > Notifications

While the Newsletter module is for long-form email marketing, the Notifications module is designed for short, urgent, and highly targeted alerts.

Sending a Notification​

  1. Navigate to Communication > Notifications.
  2. Click "Add New".

1. Message Content​

  • Title: The bold headline of the notification.
  • Body: A brief message (e.g., "Your order has been shipped!", "Flash Sale ends in 2 hours!").
  • Target URL (Action): Where should the user be redirected when they click the notification? (e.g., A specific product page or their order tracking screen).

2. Notification Channels​

You can choose to push the message through one or multiple channels:

  • In-App (Bell Icon): Sends the message to the notification tray within your website or mobile app.
  • Push Notification: Sends an OS-level push alert to the user's mobile device or browser (requires the user to have opted-in).
  • SMS: Sends a text message. (Note: This incurs per-message costs depending on your SMS provider).

3. Targeting​

  • Global: Send to all active users.
  • Targeted: Send to a specific User ID, a specific group, or filter by behavior.
  1. Click "Send" to dispatch the notification instantly.