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Merchants

Menu Path: Relations > Merchants

The Merchants module is strictly for Marketplace or Multi-Vendor operations. A "Merchant" is a business entity that sells products or creates events on your platform.

Note: A Merchant account is distinct from a User account. Often, a User (the business owner) is linked as the "Owner" of a Merchant profile.

Approving a New Merchant​

When a new vendor applies to join your marketplace:

  1. Navigate to Relations > Merchants.
  2. Locate the merchant with the status PENDING or PRE_REQUEST.
  3. Review their submitted details (Company Name, Tax Number, Contact Info).
  4. If everything looks correct, change their status to ACTIVE. This action unlocks their Merchant Dashboard, allowing them to start adding products to the Catalog.

Managing Merchant Profiles​

Clicking on an active Merchant reveals their full profile:

1. Corporate Identity​

  • Company Name: The legal name of the business.
  • Store Name: The public-facing name shown to customers.
  • Tax Information: Tax Office and Tax Number (crucial for invoicing and payouts).
  • Logo & Cover Image: Visual branding for their public store page.

2. Financial Settings (Critical)​

  • Commission Rate: The percentage the platform deducts from every sale this merchant makes. This can be set globally, or overridden here for a specific "VIP" merchant.
  • IBAN / Bank Details: The account where the Platform Admin will send their Earnings (Payouts).

3. Permissions & Restrictions​

  • You can restrict a merchant from selling in certain categories or limit the total number of products they can upload, depending on your business model.
  • If a merchant violates policies (e.g., selling fake goods), you can change their status to SUSPENDED, which instantly hides all their products from the frontend catalog.